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experient

Expedient
Experient Customer Service Phone: +1 800 967 8852 (Toll Free) Phone: +1 847 996 5832 (Intl.) Fax: +1 888 772 1888 (Toll Free) Fax: +1 301 694 5124 (Intl.)

Online Reservation

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Please book your rooms through the AAPG Housing Bureau. This helps AAPG meet hotel room block commitments and avoid penalties that could ultimately increase convention expenses. New hotel reservations must be booked with the Housing Bureau by 23 April 2019. Additional details, policies and deadlines can be found at ACE.AAPG.org.

Book Now

Hotel Address Single/Double Extra Person Charge In-Room Dining Parking*(Daily) Guest Room Internet
Grand Hyatt San Antonio
(AAPG Headquarters)
Grand Hyatt San Antonio
600 E. Market St.
San Antonio, TX 78205
$224 $25 Yes Self-Parking - $31 per night
Valet - $43 per night
Complimentary
Marriott Riverwalk
(SEPM Headquarters)
Marriott Riverwalk
889 E. Market St.
San Antonio, TX 78205
$217 $20 Yes Valet - $43 per night Complimentary
Hilton Palacio del Rio
Hilton Palacio del Rio
200 S. Alamo St.
San Antonio, TX 78205
$219
$244-Riverside
$20-$25 Yes Valet - $44 per night Complimentary
Rates

To receive the convention room rate, all hotel reservations must be made through the Housing Bureau. Hotel rates are listed above and online.

Deposits

All reservations will require a credit card guarantee equal to the first night’s stay, inclusive of tax, as a deposit. A valid credit card and expiration date should be provided with your room request. The hotel may cancel room reservations without notification if one night’s deposit is not received prior to your scheduled arrival.

Online

All reservations made online will require a valid credit card number and expiration date through May 2019 to guarantee your reservation.

Changes/Cancellations

Changes and cancellations to existing reservations may be made online or by contacting the Housing Bureau prior to 23 April. Any changes or cancellations after 26 April must be sent directly to the hotel. Guaranteed room reservations not cancelled 72 hours prior to arrival and not used will subsequently be billed by the hotel to your credit card account.

A Note about Calling to Confirm Reservations

Please refrain from calling the hotel to confirm your reservations until after 26 April. Please understand that processing your reservations through the Housing Bureau into the hotel system will not occur until that date. Be assured that if you have received a confirmation number from the Housing Bureau, the hotel will honor your booking. Thank you for your consideration.

Multiple Room Requests

You may reserve up to five rooms online with individual names. One credit card or individual credit cards may be used.

Suite Requests

Please contact the Housing Bureau at to request a suite. We suggest you also reserve a standard hotel room in the event suites are unavailable. You may cancel this reservation by contacting the Housing Bureau once you have received confirmation of your suite reservation.

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Registration and Hotel Reservation Scam

Please note that ACE is the target of fraudulent websites pretending to offer registration and housing services for this year’s event in San Antonio. All legitimate ACE communications and web pages carry the official ACE logo. The Pulse Network (TPN) is the only authorized registration company, and Experient operates the only authentic ACE Housing Bureau. All ACE transactions can be securely handled through the official ACE website at ACE.AAPG.org. If you have any questions or concerns, please contact us before purchasing registration or making a hotel reservation.